Bet365 Canada Review

Legal in Ontario
Licence number: OPIG1232411

Exceptional customer service, an extensive betting offer, fast payments, and live commentary. Great odds, great in-play betting, and the best mobile app.

  • Sports Coverage4.8/5
  • Odds Quality4.7/5
  • Safety & Fairness4.7/5
  • User-Experience4.2/5
Pros
  • 24/7 customer support
  • Tons of sports markets covered
  • Great range of betting options
  • Highly competitive odds
  • The live streaming service is fantastic
Cons
  • Bank transfers could take up to 10 business days
  • There is no VIP program on offer
Product offer
  • Sport
  • Casino
  • Live
Deposit methods
Withdrawal methods
Compatibility

Our bet365 Canada review will show you everything you can expect from this leading igaming operator. You will learn how bet365 works and how to use it. See what its advantages and disadvantages are.

Bet365 is a leading online sportsbook that has numerous offerings for players. It has recently become legal for players in Ontario to register on this sportsbook. Bet365 has responded by creating a brand-new website and app for Ontario players to register and make real money.

In the past, Bet365 was a part of the Canadian grey market since it was already operating offshore in Canada. This was not deemed illegal since no laws prevented players from signing up on the platform.

However, on the 4th of April 2022, its legal situation changed as bet365 became fully legal and regulated by Ontario’s Alcohol and Gaming Commission. Its license number is OPIG1232411. Nevertheless, players in Ontario who want to register on this platform have to be 19 years and above.

How bet365 Works? 

Bet365 Canada is a platform that gives you access to a sportsbook and casino when you register. You can then wager on your favourite sports or play your casino games for a chance to win real cash. Here are a few key facts about this platform that we compiled from our bet365 Canada review.

FeatureAvailability
Number of sports23+
Average bookmaker’s commission5.5%
Mobile applicationIOS/ANDROID 
Bookmaker’s license numberOPIG1232411
Live streamingYes – Website and Mobile 
Cash-outYes – partial Cash-out and auto cash-out

Bet365 Canada Overview 

Bet365 is a popular name in the gambling industry owned by the Coates family that started in 1974. However, it did not go live until 2000.

Now, this platform has more than 16 million active users that extend through numerous countries, including Canada. Bet365 has always been operating in Canada as an offshore online casino. However, it recently got a license to operate legally in various parts of Canada, including Ontario. In addition to this, it holds licenses from Malta, Gibraltar, and the UK. These are top regulatory bodies in the industry, so you can ensure your safety when you play on this platform.

What we like / don’t like about bet365

We checked out all areas of the platform, and we were glad about what it had to offer. Bet365 is extensive in its offerings as it has both an online casino and sportsbook.

The casino is well padded with games like slots, table games, live casino games, and many more. On the other hand, the sportsbook covers a variety of online markets ranging from football, basketball, soccer, and a variety of other sports. It also offers numerous types of online bets to support it, including moneylines, totals, spreads, futures, etc. 

One aspect we did not like about this platform was how much information was available on the website.

Because there are too many things happening on the website, it may seem overwhelming at first. Nonetheless, this does not affect its usability as everything is properly categorized with links to important pages available. This sportsbook has maintained its website design for a while and has not made any major changes since it was created.  

If you prefer playing on mobile devices, apps are available for both IOS and Android devices.

Unlike the website, this app enjoys regular updates to ensure it runs without hassles. The best part is that the bet365 app enjoys frequent updates, so if there is a problem, you can be certain that the developer will fix the issue when it releases the next update. In addition, you can enjoy wagering on most of the major sports markets, or playing from the vast casino game options via mobile, just like you would your PC.

We did not experience any glitches using the app, which is a major plus. Overall, this app is great, and the drawbacks don’t impact your overall experience.  

Bet365 Canada User Reviews

To ensure our bet365 Canada review is completely unbiased, we have searched through the internet for real users’ opinions. Since these are from real users, you will discover what people think about the platform. Most of the reviews we found were positive, but there were a few negative ones, like every good thing. We will be categorizing both and giving our personal opinions on each.

Positive Reviews

* All quoted opinions come from Trustpilot (check here for more)

Lots of bad reviews?

“Lots of bad reviews? Site is good. It takes about a month before you get verified to then make withdraws. Once verified .. your drivers license… tax bill.. electric bill.. it’s deposited next day in your bank acct. No issues what so ever.” – Indenero Indenero

Excellent Operator

“Bet365 has robust measures in place to prevent profiting from Gambling Harm and discourage gambling harm. Safer Gambling measures in place are good. Customer Service is helpful.” – Karen

Honest genuine site…

After a couple of weeks of playing on bet365 I thought it would soon become apparent that I’d made the wrong choice in joining . But I can confirm it’s one of the most genuine honest sites I’ve played on not come across any problems . I started playing due to still feeling unsafe in going to my local bingo hall ( after sheilding for over a year)., I’ve won more on here than I have in a long time on others or did before covid hit and was going out , and yes within a short while your money is in your account. Really enjoying my winnings, I know it won’t last forever so making the most of it . Thanks bet365.” – Granny Ballantyne

As you can see from these comments, the bet365 site is great. Most users were happy with the available games and highly competitive sportsbooks odds. These were things we already observed that bet365 excelled in, and the comments from these users support it too.

As noted, there is also protection from gambling harm, which we feel is a great touch. Many players have been trapped by the vicious cycle of gambling addiction because this sort of protection was not available. Bet365 has a page dedicated to doing this, and here we found various useful tools. Some of these include deposit limits, time-outs, and self-exclusion.

Our Expert Opinion On The Positive Reviews

Negative Reviews 

This has been the worse app I’ve ever…

“This has been the worse app I’ve ever used in my life, I live in Ontario Canada and within one year of using this app they have made me jump through hoops on many occasions with confirming identification etc., I was prompted to download the bet365.ca app for whatever reason I still don’t understand, in doing so my entire balance that I had in there has disappeared!

I cannot get a hold of a live human being on the telephone to discuss this issue with me as has been the case in the past with this company, I now have the new.ca app which is exactly the same as the original app all my information is exactly the same I’m able to sign in with my original username and password but my entire amount of funds that I had accumulated is gone!!! Can anyone out there please help me!!!!” – Carmen Berardi

Very very bad company!

“Very very bad site login problem, delay in cash out, and many many other thing i was used they platform for years but now i stopped! crazy!” – andrei blaga

Most of the negative reviews stemmed from login problems in the app and website. We believe this happened after players were migrated from the old website/app to the new Ontario platform. This should be sorted out in the next update since this operator is very precise with its updates.

Some other users also complained about delayed payouts, which could have been due to the player not meeting the playthrough requirements or failing to submit documents for verification.

Expert Opinion On The Negative Reviews

How to Use Bet365 in Canada? 

Bet365 Canada Sportsbook makes it easy for any Canadian bettor to find their way around the platform. The website is extremely user-friendly, and the sportsbook landing page instantly shows you the list of sports markets covered. You will also see a list of in-play events, which you can click on to start betting instantly. Bet365 also offers a range of features to make your betting experience fun. These include: 

Early Cash Out Feature 

This amazing feature lets you cash out some of your wagers before the bet settles. It is available in specific markets like tennis, horse racing, basketball, and football. You can use this option if your team is currently in the lead, but you are unsure if they will still win the match. This way, you can curb your losses and get some returns from your wager instead of losing all entirely. 

Note that the odds might change as the match progresses, or cashing out may sometimes fail due to delays in live events. Asides from this, Bet365 has an Auto Cash Out feature that lets you set an amount to partially cash out when a bet gets to your set limit. You can use the cash-out feature before or during specific single/multiple markets. 

Bet Builder 

This feature lets you build your bets in any sports event. These could be individual bets or parlays, depending on what you prefer. You can choose to include any of the betting lines available in bet365. If you use this feature right, you can earn some huge returns. 

Edit Bets 

This function allows you to alter a parlay or wager consisting of numerous legs before the grading of the bet is complete.

Presuming you get some information at the last minute, you can choose to remove or include a leg for better returns. The best part is that you can do this even when the event has begun. Odds and payouts are also updated in real-time to help you make more calculated decisions. 

Live Streaming 

Bet365 allows you to stream events live via the website or mobile app. This covers a variety of games, and you can bet as the game proceeds.

Bet365 was one of the pioneers of this feature, so you can expect flawless streaming without hassles. We used an average internet connection and did not experience any lag.

If there is no live streaming available for a specific match, Bet365 uses animated graphics to keep you in the loop. This feature is amazing for players who enjoy watching games and making bets. 

Live Stats

Bet365 live states feature shows every game in detail and the betting options available to help you make better decisions. These stats are updated in real-time to ensure you don’t miss out on anything. 

How do the Features Differ from Competitors?

FeatureBet365 BetRiversUnibet
Cash Out Available Available Available 
Auto Cash-Out Available – 
Bet Builder  AvailableAvailable Available 
Live Stats AvailableAvailableAvailable 
Live Streaming AvailableAvailable Available 
Live BettingAvailable Available Available 

Bet365 Canada is the only sportsbook on our list that offers an auto cash-out feature. With this, you set up your cash out automatically, so you don’t have to constantly visit the site to do it manually.

This is great as it ensures you don’t lose all your funds even when you are not online. Regarding the other features, it performs fairly well according to industry standards.

How to Sign Up At Bet365 In Ontario?

bet365 logo sportsbook ranking Bet365 Sportsbook

T&C: Players should reside in Ontario at the time of the promotion. Players should be 19 years of age and older. Players have no prior registered Player account with OLG.ca, or OLG legacy website or PlayOLG.ca

We have registered on many sportsbooks over the years, and bet365 Ontario had one of the most seamless processes. Anyone can easily register on the platform within five minutes or less. To register, use these steps:

  1. Visit bet365 Ontario

    Head to the Bet365 Ontario website. Note that you have to be located in the state of Ontario, or the website may not load. Next, click on the yellow join button situated at the top right corner of the site.

bet365 how to register
  1. Input Your Information

    You will be redirected to a page where you will be required to select your country and province. Also, you need to provide your essential information. These include your name, date of birth, email address, phone number, username, and password.

bet365 open account
  1. Create Your Account

    Finally, accept the terms and conditions and click the “Join bet365” button. If your information is correct, your account will be created, and you should have received an email from bet365. 

bet365 bonus code
  1. Verify Your Identity

    Even though you already have an account, you will need to deposit to bet on bet365. This will require you to verify your identity first. You can either provide a government-issued ID card and proof of address or a government-issued ID card showing your address and a selfie.

  1. Deposit And Start Playing 

    Your information will be quickly checked and verified if you upload the documents. This should not take long as it requires only a few hours. However, there have been bettors who claimed the process took up to a month – even though this is a rare instance. Once your identity is verified, make a deposit and start to wager on your favourite game!

In my opinion, the verification process on bet365 is straightforward. Some sportsbooks will require way more information than what bet365 requested before you are verified. 

Sports Betting Online At Bet365 Canada

Bet365 offers detailed betting opportunities for bettors as it covers a decent number of sports markets. Whether you are passionate about betting football online, betting on basketball, picking baseball winners or betting on the outcome of soccer matches, bet365 gives you this opportunity. Some other sports to note include:

Each of these markets has various submarkets, with some more than others. For instance, soccer markets cover many leagues with popular options like the English Premier League, UEFA Champions League and the World Cup. You will also find leagues in various countries like Italy, Spain, France, Germany, etc. The basketball market covers the NBA, Euroleague, China CBA, Uruguay Liga, Virtual basketball and many more.

Bet365 also provides numerous bet options to go alongside these leagues with bets like spreads, moneylines, totals, futures, specials, halves, etc. There is something for everyone to bet on when on this sportsbook.

The odds are decent too, as bet365 offers highly competitive odds within the industry standards. It does not outperform other sportsbooks in this area and basically retains the same values. 

eSports And Unique Markets  

Bet365 also has coverage for unique markets, including eSports.

If you like betting eSports online, you will be fascinated by the list of games like CS: GO, League of Legends, Dota 2, Valiant, and many more.

There are always eSports tournaments available with different bet types to support. You can find different bet types, including first blood, team to win, map winner, total maps, etc.

If you prefer, you can choose from sports-based games like basketball, soccer, and many more. Other unique markets on the platform include Greyhounds, Horse Racing, Politics, etc. 

Pros

  • Good range of sports 
  • Multiple bet types 
  • Unique markets covered, including eSports and Greyhounds 

Cons 

  • Great odds but the same as industry standards 

Live Betting At Bet365

Bet365 has a very extensive live betting section which you can access by hitting the “Live in-Game” button. Here, you will find a list of sports events currently running available to bet on live. In most cases, you will find events under basketball, ice hockey, cricket, soccer, and many more. Simply click on a game, and you will instantly see the odds. 

Most of these games also have a stats/summary section that updates you on the game’s happenings in real-time.

This way, you can view a match’s progress and alter your wagers depending on the information available. Bet365 is one of the top live betting sites in the world. The bet365 live betting section covers a huge collection of in-play events and bet markets, which can’t be said about other platforms like Unibet. Even though we did not make any bets, we had a great time catching up with numerous games. Overall, the live betting section at bet365 is one area it excels. 

Pros 

  • Huge range of betting markets 
  • Stats are available in real-time to keep you updated and provide valuable insight. 
  • Competitive live in-play odds
  • Great range of betting markets covered 

Cons 

  • It can be confusing to decide on which to settle for due to the sheer number of sports events. 

Live Streaming at Bet365

Bet365 was one of the pioneers of live streaming, so you can expect the best quality when you stream events on this platform.

The bet365 live streaming section is easy to access as you simply need to click the “Live in-Game” button, and you will be instantly provided with a list of events available.

bet365 live in

You can watch events ranging from soccer, basketball, football, and many more. 

Not every event is available for streaming, but you can see the play icon beside the available events. The great news is that there is always a live event available for streaming on Bet365 Ontario, irrespective of the time.

We enjoyed the live streaming on both the Bet365 app and the website. However, at first, we were unable to do this because we did not make a deposit.

live streaming betting online

This can be a major drawback if you are on a budget since bet365 requires you to be registered on the platform and have some funds in your account.

Also, you must have made a wager no less than 24 hours before the event takes place before you can watch matches. Considering the broad range of options and high-quality streaming you enjoy on this platform, these are minor drawbacks. 

Bet365 Odds Margin

The odds margin is important because it determines the advantage you have as a player when betting. Therefore, it is something you need to note before you wager on a platform. We have calculated the odds margin of some soccer matches on bet365.

Our observation is that it gives an average of 4.50% – 7.48% depending on the event.

How Does It Compare with Other Sportsbooks? 

We compared these margins with other popular Canadian sportsbook, Unibet and here is what we got:

Sportsbook Match Odds – 1 X 2Margin
Unibet Servilla VS Granada+245 360 850-63.26%
UnibetBayern Munich Vs Villarreal-375 520 10003.81%
UnibetReal Madrid VS Chelsea  135 255 2004.40%
UnibetNew Castle VS Wolverhampton128 220 265  2.45%

As you can see, bet365 has average odds margins, with most odds being around the standard. However, these are not as great when compared to Unibet. 

How To Bet At Bet365 Canada?

Making a bet on bet365 is not complex, and even if you are not an experienced bettor, you should easily find your way around. I will be showing you how to do this following the steps below. If you have not registered on the platform and made a deposit, read our guide above on how you should do this. Once this is sorted, follow the steps below.

  • Head to the Bet365 Ontario website and click on the “login” button. Input your email and password and hit the login button.
how to log in bet365 review
  • After you have logged in, you should immediately see the sportsbook page and a list of live in-game matches and odds. By the left, you will find a list of all the available sports where you will click the option you are interested in.
live game matches

For this guide, we will be using soccer to show you how to make a bet on bet365. 

  • Click on soccer along with the league of your choice. You will see a list of the events you can wager on and their odds. Matches are categorized based on the best type, so you can either find the option you want or select it from the list above.
how to wager bet365 review
  • Once you have decided on the type of bet you want, simply choose a selection. You can either place a single bet or pick multiple selections, which will be added to your bet slip. If you do this, you should see something like this: 
betting on bet365
  • If you are satisfied with your selection, accept and hit the bet button, and your bet slip will be saved. All that is left is to wait, and if your bet is a winner, you get credited. 

Bet365 Canada Casino Online Offer

Like the sportsbook, bet365 has relaunched its online casino as a legal platform for players in Ontario. As expected from an industry leader, this casino is packed with amazing offerings for players. From our bet365 Canada review, we found the following features: 

  • Amazing Game Selection: You get access to a broad range of casino games from reputable developers. These range from slots, table games, tons of original titles, and a live casino. 
  • Great Banking Options: Players access an extensive range of casino games powered by leading developers. Every method is supported in Ontario to allow Canadian players to make seamless payments. 
  • Customer Support: Reliable and helpful customer support team. Always available to get you out in the event of problems in the casino. 
  • User-Friendly Website: The website is appealing and very easy to use. There are links to the core pages on the homepage, and registration is seamless. If you already have an account on the sportsbook, you can use the same information to play on the online casino, thus saving you stress.

With this and more, you will have a swell time playing on the bet365 online casino. 

Pros 

  • A broad range of games on offer 
  • Appealing and easy to use online casino website 
  • Excellent collection of live dealer games 
  • Payouts are quite fast 

Cons 

  • There is no loyalty program available 
  • No phone line for customer support 

Types of Bet365 Casino Games

As we mentioned earlier, bet365 casino has a good selection of games from top developers. You’ll find games from Microgaming, Playtech, IGT, Play’ N Go, etc. Most of the games are powered by Playtech, but the others are behind many games on the platform. In addition, you will find exclusive titles that are only available on Bet365. 

Below, we will be looking into the casino game offerings from this provider: 

Bet365 Live Casino 

The live casino section of bet365 is where is quite extensive, and it even has a dedicated page for it.

The dealers are extremely friendly, and the stream quality is sharp, giving it a very realistic feel. If you want something close to what you will find in a physical casino, you’ll want to check out the live section offered by bet365. You will find standard games like Roulette, Baccarat, and Blackjack.

Also available are fun variants like Age of Gods Roulette, which is a great option for players who want something different. Overall, the live casino is impressive, and you should have a great time playing here. 

Bet365 Canada Slots

This operator has a good range of slots for players in Ontario. Most of the games are highly entertaining with a decent RTP range. They are spread across numerous themes, including mystery, fruits, etc. You will find classic slots, 5-reel slots, 3D slots, and many more. Some of the titles we recommend you play include Buffalo Blitz, Legacy of the Tiger, etc. 

Bet365 Ontario Progressive Jackpots 

If you have a huge risk appetite and love to win big, you will be happy with the progressive jackpots available on bet365. Most of the games on offer already have jackpot prizes above the $100,000 mark. If you are the lucky winner, you get to walk away with a decent amount of cash. Popular options include the Age of Gods series, Buffalo Blitz Megaways, etc. 

Bet365 Canada Exclusives  

Players who want something unique will want to head to the section of the casino titled originals. This consists of titles powered by bet365. You won’t find them anywhere else, and they are sure to offer loads of fun. Some of the options included here include sizzling 7s fortune, Totem rising, Book of Horus, etc. 

Table Games 

If you enjoy table games, bet365 has you covered too. You can enjoy variants of popular games like Roulette, Blackjack, and Baccarat. Other titles like Sic Bo Deluxe, Dragon Tiger, 3 Card Drag, etc. Regardless of the type of table games you enjoy, you will find something on bet365. 

Bet365 App

Bet365 has a mobile app for both Android and IOS devices. This is a great option if you are always on the move and still want to wager on your favourite games. The bet365 app Canada takes the same design as the website version and has been optimized to adapt to your screen.

You will find a list of the available sports above the home page, so wagering on your preferred event is easy. It allows you to enable or disable notifications as you prefer. Registration is easy and follows the same process as the website and a geolocator that determines where you are situated. You can set up the app for face and touch ID to keep your betting account safe from intruders.

All of the features, including payments, are also available on the app, so you should have no hassles. To download the bet365 mobile app, head to your respective store and search for Bet365. Then click on install/download and follow the on-screen prompts. You will need to have an android version of 4.1 and above to download, while IOS users need iOS 12.0 or later to download. 

Pros 

  • Perfectly optimized for mobile devices 
  • Easy to use and register 
  • Live streaming available 

Cons 

  • Some users have complained of login issues 
  • If you are not in Canada, you will be unable to download 

Payment Methods

Bet365 offers a decent range of payment options to players in Ontario for deposits and withdrawals. There are no fees attached to payments which is great since many sportsbooks charge a withdrawal fee. Every bet365 Canada deposit is instant, while withdrawals range from 24 hours to 5 business days, depending on the option you use. Below is a list of all the payment methods available on Bet365: 

Payment Method Min/Max DepositProcessing Time/ FeeMin/Max WithdrawalWithdrawal Processing Time/Fee
Visa Credit/Debit CardsC$10 / C$50,000Instant/ FreeC$10 / C$40,0001 -5 Business days/ Free 
Mastercard Credit/ Debit Card C$10 / C$50,000Instant/ FreeC$10 / C$40,0001 -5 Business days/ Free
Apple PayC$10 / C$10,000Instant/ Free
PaysafecardC$10 / C$10,000Instant/ Free– 
Click to PayC$10 / C$8,000Instant/ Free
Wire Transfer C$200 / C$200,0002- 10 Business days/ FreeC$10 / C$50,0001-5 Business days/ Free 
IDebitC$20 / C$5,000Instant/ FreeC$10 / C$9,999Within 24 hours/ Free 
Interac C$10 / C$10,000Instant/ FreeC$10 / C$10,000Within 24 hours/ Free
Instadebit C$10 / C$20,000Instant/ FreeC$10 / C$20,000Within 24 hours/Free

How To Withdraw Money From Bet365?

Withdrawals on bet365 are easy, and payments take between 1-5 days, depending on your choice. However, there are a few things to note before you withdraw, including:

  • Make sure you have more than C$10 in your account.
  • Ensure that you have completed any wagering requirements.
  • Crosscheck to be certain you have no pending documents.

If these have been settled, follow the steps below for a bet365 withdrawal Canada:

  1. Step 1

    Head to the banking page and click on withdraw.

  2. Step 2

    Pick your preferred withdrawal option. In most cases, bet365 will require you to use the same method you used to deposit funds.

  3. Step 3

    Input your withdrawal amount and click the withdrawal button.

  4. Step 4

    Wait till your funds arrive in your account.

Bet365 Canada Customer Support

Bet365 provides you with a range of options to get help. The first is the very elaborate FAQs page, which answers common questions. We found this page very helpful and did not even need to use the other options. But if you need more help, you can contact bet365 via the 24/7 live chat. The last option is to use email at support-eng@customerservices365.com as there is no phone support on this platform. Overall, we found the bet365 customer service to be very reliable.

Responsible gambling

Bet365 is very particular about responsible gambling and even has a page dedicated to showing players how to go about it. Here, players can find a range of tools, including deposit limits, loss limits, time-outs for those who want to take a break, and self-exclusion services.

What’s more, bet365 does not support underage gambling and requires players to be 19 or above to play. If you require help or you know someone dealing with a gambling problem, bet365 provides the contact details of organizations that can help. We found this to be very thoughtful as some sportsbooks could care less about doing this.

Conclusion

The bet365 betting site is everything a player could ask for. There are a range of markets covered, numerous payment options, very high odds quality and many more.

We particularly liked the mobile app, which was very functional and ran without hitches on both Android and IOS. To top it off, the casino and live casino section are also well-put-together.

We recommend bet365 for any player looking for a balanced experience. However, what we did not like was the sometimes-overwhelming homepage of the website. 

FAQ

Many people often wonder, “Is bets65 legal in Canada”? This is a valid question because it used to operate in a grey area. But now, it is legal to play on Bet365 as it is licensed and regulated by the Alcohol and Gaming Commission of Ontario.

Yes, bet365 has decades of experience with a stellar reputation and is properly licensed and regulated.

You can bet on numerous sports like basketball, football, hockey, esports and many more. Visit bet365 to see the full list.

Bet365 is owned and was founded by Denise Coates, the company’s joint CEO.

There are many sports betting sites for gambling in Canada, with the best depending on your preference. But we suggest you check out bet365 as it has a lot to offer.

Head to the banking section and select withdraw. Then, choose your preferred method, input your withdrawal amount and click withdraw.

Head to the banking section and click deposit. Then pick your preferred deposit method, input your amount and hit deposit.

Withdrawals take 1-5 days on bet365, depending on the payment option you choose.

To use bet365 in Canada, make sure you are in any legal gambling state and register on the platform. Then select your preferred sports and bet type, then make a wager.

This is a bet on the team to win. Moneyline bets have no conditions or point spread and are the most basic bets on bet365.

Bet365 accepts Visa/Mastercard credit and debit cards alongside the Paysafecard.

You will need to submit the required documents, which may include a valid government ID and proof of address.

Paysafecard is the only prepaid card that works on bet365 Canada.